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Why Work With Us?

Here's what our satisfied customers are saying about us:

Annette will sell your property fast! She found me a good buyer, all cash offer, at my price who waived all contingencies; all before ever listing my home or even taking photos. If you need to move on, call Annette and The Charles Realty on Newbury Street.

As a first time homeowner, I had a lot of questions during the process. Mackenzie was incredible about not only responding to my questions in a way that was understandable and helpful, but also going above and beyond to reach out to other parties to get information, when needed. She was easy to get in touch with and had a great knowledge of the Boston real estate market and every neighborhood around the city. Would definitely recommend to others!

Mackenize Harpine was an absolute joy to work with. She was extremely knowledgeable about the marketplace, unbelievably responsive to all of our questions, and worked tirelessly to get us the home of our dreams. There were a few incidences with very short turn around times as a result of us  deciding to make an offer at a the last minute where Mackenzie was able to pull everything together. She also gave us excellent advice regarding pricing of offers to be competitive but not overspend. I could not be happier with our experience.

Betsy served as my agent during my search for a condo and was incredible! She did an excellent job of showing me only places that fit all my specifications and was almost able to read my mind about which ones I liked and disliked. She was always professional and gave me invaluable advice and guidance. I have already recommended her to all my family and friends!

We have bought and sold many properties and have never been more pleased with an agent. Annette was extremely knowledgeable about the current homes available, the characteristics of each neighborhood we were considering and the pricing of each location. She was happy to show us anything we were interested in and took as much time as we needed. She expertly guided us through the offer process. She knows EVERYONE in the business from bankers to repair men. Best of all she is a very kind and patient person and has an empathetic nature which makes it very easy to spend the time required to find and buy a property. She truly cared that we find the home that would best suit us and never exerted any pressure on us to buy but when we were ready she was an expert facilitator.

Ella did an amazing job helping me find me new apartment. She was very responsive and provided many rental options for me to choose from. She made moving during Covid a breeze.

Ella recently helped our son find an apartment in Boston and she did a fantastic job. From start to finish she helped negotiate the rental agreement, liased with the building staff,, and even helped us find renters insurance and local movers to assist in our transition. She could not have been more helpful. She responded quickly to all requests and was an absolute pleasure to work with. We had a great experience and will definitely reaching out to her in the future and recommend her to friends!

In this crazy, competitive Boston real estate market, I am 100% certain that Annette Given made the difference in me getting my dream home. From our first phone call, I knew Annette was the realtor for me. While I know she is incredibly busy and in demand, when she took me to view properties I felt  like I was her only client. I'm new to Boston and don't know the neighborhoods very well, so it was especially helpful that Annette took the time to show me around and get a better feel for what I wanted and what I didn't want. On one occasion I popped into an open house by myself, and when I told the seller's agent that I was working with Annette, he told me, "You're in great hands with her". Other agents I met made similar comments, which was reassuring and consistent with my own experience. Annette's whole team - her son, Peter, Mackenzie - were friendly and responsive -- and again, made me feel like I was their only client. I give them all 5 stars!

[Elizabeth's] ability to guide both us and the buyers through the complex process allowed the sale to go smoothly.

Elizabeth is truly one of the best in the industry, she really puts her clients first and walks them through every step of the process. She sets expectations early on and really educates her clients, there's no one else we'd work with.

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